Last Updated: October 28, 2026

Thank you for shopping with Wendanan.

This Shipping Policy explains how we process, ship, track, and deliver orders.

1. Shipping Costs

Free standard U.S. shipping may be available on qualifying orders, subject to the applicable shipping promotion or checkout conditions.

Any minimum purchase requirements or other eligibility restrictions will be disclosed with the applicable offer.

Available shipping methods and applicable shipping charges, if any, will be displayed during checkout before payment is submitted.

2. Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Processing may include order verification, preparation, packaging, and handoff to the shipping carrier.

Business days are Monday through Saturday, excluding applicable public holidays.

Orders placed on Sundays or public holidays will generally begin processing on the next business day.

Processing may take longer during holidays, promotions, severe weather, or periods of unusually high order volume.

3. Estimated Delivery Time

After your order has been processed and shipped, the estimated transit time is generally 5–10 business days.

Processing Time: 1–3 business days
Transit Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days

Delivery times are estimates and are not guaranteed.

Occasional delays may occur due to carrier operations, weather conditions, public holidays, transportation disruptions, incorrect address information, or circumstances outside our reasonable control.

4. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Tracking information may take some time to update in the carrier's system after shipment.

If you have questions about your shipment, please contact info@wendanan.com.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please review your shipping information before completing checkout.

If you notice an error, please contact us as soon as possible at info@wendanan.com.

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has entered processing or shipped.

6. Delayed Orders

Occasionally, orders may experience delays beyond the estimated delivery timeframe.

If your order has not arrived within the expected delivery period, please contact us and include your order number.

We will review the available shipping and tracking information and assist you with the next steps.

7. Lost Packages

If a package appears to be lost during transit, please contact our customer service team.

We will review the shipment information and work with the shipping carrier where appropriate.

If a package is confirmed as lost during transit, we will provide an appropriate resolution, which may include a replacement or refund.

8. Damaged or Incorrect Items

If your order arrives damaged, defective, or contains an incorrect item, please contact us within the applicable return period.

Please include your order number and clear photos when appropriate.

These issues are handled according to our Return and Refund Policy.

9. Failed or Returned Deliveries

If a package cannot be delivered because of an incorrect or incomplete address, refusal of delivery, or another delivery issue, it may be returned to the sender.

If this occurs, please contact us so we can review the available resolution options.

10. Changes to This Policy

We may update this Shipping Policy to reflect changes to our shipping practices, carriers, services, or applicable legal requirements.

When changes are made, we will revise the Last Updated date.

11. Contact Us

If you have questions about shipping, delivery, or tracking, contact:

Store Name: Wendanan
Website: https://wendanan.com
Email: info@wendanan.com
Phone: +1 561-349-8759
Contact Address: 3101 Southgate Cir, Sarasota, FL 34239, United States